The hotel sits at the end of a cul-de-sac, so it's very private, as well as convenient. We didn't get to utilize it, but there is a nice paved walking trail circling the premises. Add to that the convenient location and spacious grounds, and you have a win-win. The managers and staff were friendly and helpful, particularly Devlin. No stove, but a microwave, full-size fridge, nice-size sink, dishwasher, and a good supply of dishes, flatware, and cooking utensils. The guestroom itself was super clean and the kitchenette was very nice. The breakfast was very nice, with hot and cold options. We played a card game in the lounge one evening and loved the comfy chairs and clean tables. I loved the design of the lounge area, as you could feel you had a bit of privacy, even though we were in the same room as the front desk. The workout room was very well appointed. We utilized the lovely firepit area to visit with our daughter. The pool was closed because the heater was not working, but that is the ONLY complaint we had. It looked to me as though someone had used the wrong product to clean it, which messed up the porcelain. Well, it was nothing important to us.the toilet had some rust stains in the very bottom, which he thought looked like something that shouldn't have been left there. But similar quarters weren't available, so he walked us to the room to show us the situation. When the manager on duty saw what room we had been assigned (through Priceline), he wanted to move us, because he said there was an issue with the room. With the mixed reviews, I was a bit apprehensive, but the hotel is designed well and the room was spacious and comfortable. Overall, staff was friendly, but outdated rooms in poor condition, poor cleaning. The fixture in the sink was loose and ready to come out of the basin vanity. The bathroom had poor ventilation, mold growing in the shower, pieces of ceiling coming off (water pressure that will take your skin off though) and RUST everywhere: the toilet paper holder, the towel bars, etc (photos). I pulled the mattress back from the headboard to reveal dried flower petals, lots of hair and other debris (see photos). The room was dirty, with bits of debris, candy and dirt on the bedroom floor (it was just shampooed?) in the corners, and at the base of the furniture and bed. They are HUGE, much like a small apartment with a living room, kitchenette (no stove) with big refrigerator, microwave, dishwasher, utensils, dining table/chairs and a separate closed off bedroom. The rooms here are dated and in poor shape. An hour and a half later, I was told the room was ready. I set up camp in the lobby and did some business work. I was given a free bottle of water for my trouble. After a 3 hour drive, I just wanted to check into my room.

I was given dining options in the area and told I could come back in an hour. Several people attempting to check in were told the same. I attempted to check in at 3:00pm and was informed by the staff that my room was not ready because they were in the middle of cleaning the carpets. As I am beginning to see with other Hilton properties in this area, they renovate the lobbies and modernize them, but let the rooms suffer (rooms look like they were last updated in the early 90's). I was booked here through my employer for a few days stay.

Home2 suites nashville